Privacy notice

Data controller

Focusmatrixhub Co., Ltd., Street: 593/11-12 Sukhumvit Road Klongton; City: Bangkok; State/province/area: Bangkok; Phone number: 022585000; Zip code: 10110; Country calling code: +66; Country: Thailand, email hello@focusmatrixhub.click, phone 022585000, is the controller for personal data collected through focusmatrixhub.click.

Data we collect

Enquiry forms may collect name, email, review type, branch count, and message content. Server logs may record IP address and browser type for security. Cookie data is described in our cookie notice.

Purpose and legal basis

We use enquiry data to respond to requests, prepare estimates, and — where you become a client — to perform the engagement. We rely on steps prior to contract, legitimate interests in operating a retail analytics practice, and consent where required for non-essential cookies.

Retention

Unsuccessful enquiries are typically retained up to 24 months. Engagement records are kept for the period required by Thai accounting and professional obligations, then deleted or anonymised.

International transfers

If a processor outside Thailand is used (for example email infrastructure), we take reasonable contractual and technical steps appropriate to the transfer.

Your rights

Subject to Thai personal data protection law, you may request access, correction, deletion, or restriction, and you may object to certain processing. Contact hello@focusmatrixhub.click to exercise rights. You may lodge a complaint with the competent Thai authority.

Updates

We may revise this notice. The version on this page is the current one.